Tonearm Service FAQs

1) Do you service all tonearms?

We service most tonearms, but not all tonearms.  Please EMAIL US to inquire.

We service Fidelity Research, SME 3012, Glanz, Acoustical System Acquilar, Axiom and Axiom Anniversary more than any tonearms.

2) How much do you charge for basic rewiring?

Rewiring differes for every tonearm, but generally speaking we charge US$ 250 + the cost of wires.    This may go up or down depending on the tonearm.

3) Is my tonearm worth rebuilding?

Customers should carefully consider the market price of your vintage tonearm vs the labor cost of involved.     

We recommending restoring, rebuilding or rewiring tonearms with a market price of $ 2000 USD and above.    Below that, it may be more cost effective for you to buy a used one on eBay.

4) Why do you recommend FIdelity Research Tonearms?

We do not recommending rebuilding every FR tonearm, but only the FR64S / FR66S.    The FR64S can fetch $ 2000 to $ 3000 on the used market, and FR66S frequently sells above $ 8500 USD.     FR66S in good condition with original box sells for over $ 10,000 USD.

Other FR models do not require rebuilding, mainly becasue of the way the bearing is designed. 

The FR-64S/FR-S has one of the highest level of engineering precision we have seen, which is why the arm will benefit from a full restoration. 

We have servied over 100 FR tonearms to date, with many happy customers.

5) How much do you charge for servcing the FR Tonearm?


There are many level of service, and each arm may require something different, service include the following:

 

  •      *  Simple Internal Rewiring ($ 250 & up)

  •      *  Complete Restoration ($ 850)

  •      *  Direct Wiring DIN Bypass (Varies)

  •      *  Bearing Upgrade (varies)

  •      *  FR64S to FR66S conversion kit ($ 1200)

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  • Please EMAIL US to inquire. 

6) How can you refuse service my toenarm?

Some tonearm have damaged parts which we cannot reproduced, or the cost of reproducing such parts cannot be justified.    If the cost of repair outwegihts the value of the arm, we usually would not recommend reparing the tonearm, in such cases, we will decline service.   It does not make sense for us to spend 20 hours reparing a $ 100 dollar tonearm.   

Many customers have emotional attachments to old tonearms, and often feel insulted when we refuse service.

Rest assured that it is not our intention to offend you, it is simply because we do not feel we meet your expectation at a price point which can be justfied.

 

 

 

7) Do you provide warranty on your tonearm service?

Yes, warranty period is 6 months on service performed, and not on new damages. 

8) How come you charge for something as small as an RCA plug or a Headshell?

RCA plugs of the modern ear can range from $ 2 dollars to $ 500 dollars.    Customers who require WBTs or FURUTECH connectors need to realise we have to pay for these parts.   They are not free to us, or to you.

Just because your tonearm has a 1964 Headshell which cost $ 5 dollars does not mean we can install a Yamamoto or Acoustical System Arche headshell for free.   They cost $ 120 to $ 2000 and sometimes even more.

9) Do you sell tonearm wires?

Yes, we currently provide tonearm wires to 5 manufacturers, which use our tonearm wires in their top of the line tonearms.   

We do sell our toenarm wires.   Please refer to this LINK.

CONTACT US BY EMAIL